Sephora Sales and Service Leader

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. Known for its innovative approach to beauty and commitment to diversity and inclusion, Sephora offers a dynamic and inclusive workplace where creativity and individuality are celebrated. As part of a prestigious conglomerate, Sephora provides employees with the opportunity to thrive in a supportive and empowering environment.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Time management

Prior leadership experience in retail sales or services is required.

$27.15 - $33.41 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values teamwork, creativity, and a passion for beauty, creating an environment where employees can thrive and grow.