Sephora Sales and Service Leader

Sephora, a leading global beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its commitment to excellence and innovation in the luxury goods sector. As an employer, Sephora is dedicated to fostering a diverse and inclusive environment where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience
6. Time management and multitasking

Prior leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a supportive work environment.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated and respected.