Sephora Sales and Service Leader

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Sephora is renowned for its curated selection of premium beauty products and exceptional customer service. As an employer, Sephora is committed to fostering a diverse and inclusive workplace where employees can thrive and grow in their careers.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a respectful and supportive work environment, encouraging employees to express their uniqueness and contribute to a vibrant workplace culture.