Sephora Sales and Service Leader

Sephora, a leading beauty retailer under the LVMH umbrella, is renowned for its commitment to diversity, inclusion, and excellence in customer service. As part of the Selective Distribution business group, Sephora offers a dynamic and inclusive work environment where creativity and innovation are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to drive customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and problem-solving

Minimum of 3 years of leadership experience, preferably in retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a vibrant and inclusive culture where diversity is celebrated, and every individual's uniqueness is respected and honored. The company is dedicated to creating a supportive environment that encourages personal and professional growth.