Sephora Sales and Service Leader

Sephora, a leader in global prestige retail, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate. Known for its innovative approach to beauty, Sephora offers a unique retail experience that combines a diverse range of products with exceptional customer service. As an employer, Sephora is committed to fostering an inclusive environment that celebrates diversity and encourages professional growth.

1. Implement sales and service experiences that adhere to Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work arrangements, and opportunities for career advancement.

Sephora prides itself on a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated. The company values a diverse and inclusive workplace and is committed to providing reasonable accommodations in its recruiting processes.