Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the Selective Distribution division of LVMH Moët Hennessy Louis Vuitton, the world's largest luxury goods conglomerate. Renowned for its innovative approach to beauty retail, Sephora offers a diverse range of products and services, fostering an inclusive environment where creativity and individuality are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy implementation
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years of leadership experience in retail sales or services.

$23.00 - $28.25 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a commitment to diversity, inclusion, and belonging.

Sephora fosters a beauty community where diversity and inclusion are at the forefront, celebrating each individual's uniqueness and ensuring a respectful and supportive workplace.