Sephora Sales and Service Leader

Sephora, a leader in the global beauty industry, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, known for its commitment to luxury and excellence. As an employer, Sephora fosters a vibrant and inclusive workplace, dedicated to innovation and the empowerment of its employees. The brand is renowned for its dynamic retail environment and its dedication to providing unparalleled client experiences.

1. Lead and inspire the team to deliver exceptional client service and achieve sales goals.
2. Drive store performance through strong client engagement, expert product knowledge, and personalized recommendations.
3. Provide ongoing feedback and development to elevate team performance.
4. Support onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives.
5. Assist with inventory management, visual merchandising, and maintaining store standards.
6. Promote a culture of inclusivity and teamwork.
7. Uphold Sephora standards by following company policies and ensuring a safe shopping environment.

1. Minimum 2 years of leadership experience in a retail, hospitality, or service environment.
2. Proven ability to coach and inspire teams to achieve goals.
3. Strong sales and client service skills.
4. Excellent communication and interpersonal skills.
5. Comfortable in a fast-paced and dynamic environment.
6. Physically able to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales expertise
4. Effective communication
5. Interpersonal skills
6. Product knowledge acquisition

A minimum of 2 years of leadership experience in retail, hospitality, or a service environment is required.

$26.00 - $34.00 per hour, depending on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, flexible scheduling, and meaningful rewards based on eligibility.

Sephora is committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored. The company prides itself on fostering an environment of inclusion and belonging, where employees are empowered to thrive.