Sephora Sales and Service Leader

Sephora, a leader in the global beauty retail industry, is part of the Selective Distribution division. As a brand under the LVMH umbrella, Sephora is renowned for its commitment to providing an unparalleled shopping experience and fostering a diverse and inclusive workplace. With a focus on innovation and customer satisfaction, Sephora offers a dynamic environment for career growth and development.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, along with a supportive and inclusive work environment.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment of innovation and collaboration.