Sephora Sales and Service Leader

Sephora, a distinguished entity within the Selective Distribution business group, is renowned for its commitment to providing unparalleled beauty experiences. As part of the LVMH conglomerate, Sephora benefits from a rich heritage of luxury and innovation, offering employees a dynamic and inclusive environment where creativity and excellence thrive.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking
6. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$28.00 - $34.30 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work arrangements.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each team member. The company is committed to creating a supportive and respectful environment where all employees can thrive.