Sephora Sales and Service Leader

Sephora, a leading beauty retailer under the LVMH conglomerate, is renowned for its innovative approach to beauty and exceptional customer service. As part of LVMH, Sephora benefits from the resources and prestige of a global luxury leader, offering employees unparalleled opportunities for growth and development in the beauty industry.

1. Implement sales and service experiences in alignment with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is preferred.

$25.00 - $30.81 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora fosters a diverse and inclusive workplace where uniqueness is celebrated, and employees are encouraged to bring their full selves to work. The company values diversity, inclusion, and belonging, creating a supportive environment for all.