Sephora Sales and Service Leader

Sephora, a leading name in the beauty retail industry, is renowned for its commitment to diversity, inclusion, and belonging. As part of the LVMH Moët Hennessy Louis Vuitton conglomerate, Sephora offers a dynamic and inclusive work environment that celebrates individuality and fosters professional growth.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional and welcoming environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$21.40 - $26.35 per hour, depending on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and a commitment to diversity and inclusion.

Sephora fosters a beauty community where uniqueness is celebrated, respected, and honored. The company values diversity and inclusion, ensuring a workplace where all employees feel valued and empowered.