Sephora Sales and Service Leader

Sephora, a leading name in the luxury beauty retail sector, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its unparalleled selection of beauty products and exceptional client service, Sephora offers a dynamic and inclusive work environment where creativity and innovation are celebrated.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Client service excellence
3. Sales strategy execution
4. Compliance and standards maintenance
5. Performance monitoring and KPI analysis

Minimum of 3 years of leadership experience, preferably within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications, experience, and other non-discriminatory business factors.

Sephora offers comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and a flexible work schedule with potential for career advancement.

Sephora fosters a culture of diversity, inclusion, and belonging, celebrating the uniqueness of each employee. The company is committed to creating a respectful and inclusive workplace where all employees feel valued and empowered.