Sephora Sales and Service Leader

Sephora, a leader in the global beauty industry, is part of the Selective Distribution division. As an esteemed employer, Sephora is renowned for its commitment to diversity, inclusion, and fostering a vibrant community where individuality is celebrated. The company offers a dynamic work environment that encourages professional growth and innovation.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora fosters a culture of diversity, inclusion, and belonging, creating a beauty community where everyone's uniqueness is celebrated and respected. The company is committed to providing equal opportunities and reasonable accommodations for all employees.