Sephora Sales and Service Leader

Sephora, a renowned leader in the beauty retail industry, operates under the umbrella of the LVMH Group, a global conglomerate known for its prestigious brands. As an employer, Sephora is committed to fostering a diverse and inclusive environment where creativity and innovation are celebrated. The company prides itself on providing exceptional career growth opportunities and a dynamic workplace culture.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in sales, service, and operational excellence.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with Sephora's store standards, maintaining a professional and inviting environment.
5. Support client loyalty programs and monitor key performance indicators to drive success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years of leadership experience in retail sales or services is required.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a culture of diversity, inclusion, and belonging.

Sephora is dedicated to creating a beauty community where uniqueness is celebrated and respected. The company values diversity and inclusivity, ensuring a supportive and equitable workplace for all employees.