Sephora Sales and Service Leader

Sephora, a leading beauty retailer, is part of the Selective Distribution business group, offering a diverse range of prestigious cosmetic brands. As an employer, Sephora is committed to fostering an inclusive and dynamic workplace, where creativity and innovation thrive. The company is dedicated to providing exceptional customer experiences and supporting the professional growth of its employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members, including Coordinators and Beauty Advisors, in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Effective communication
6. Multitasking
7. Adaptability

Minimum of 3 years of leadership experience in retail sales or services.

$26.00 - $31.85 per hour, based on qualifications and experience.

Sephora offers comprehensive healthcare and wellbeing benefits, fostering a diverse and inclusive workplace. Employees can enjoy meaningful rewards and flexible work arrangements.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a respectful and innovative work environment, encouraging personal and professional growth.