Sephora Sales and Service Leader

Sephora, a leading name in the beauty retail industry, is part of the esteemed LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury goods. Known for its commitment to diversity and inclusion, Sephora fosters an environment where creativity and innovation are celebrated, making it a desirable workplace for those passionate about beauty and retail.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in selling, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Communication and interpersonal skills
5. Adaptability and resilience

Prior leadership experience in retail sales or services is required.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora prides itself on fostering a culture of diversity, inclusion, and belonging, where every individual's uniqueness is celebrated and respected. The company is committed to creating a supportive and dynamic workplace that encourages personal and professional growth.