Sephora Sales and Service Leader

Sephora, a distinguished entity within the Selective Distribution division, is a global leader in the beauty retail industry. As part of the LVMH conglomerate, Sephora is renowned for its innovative approach to beauty and exceptional customer service, offering a diverse array of products from prestigious brands. The company is committed to fostering a dynamic and inclusive workplace, celebrating diversity and individuality among its employees.

1. Implement sales and service experiences that align with Sephora's high standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards, maintaining a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) to ensure success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and the ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability to work during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Prior leadership experience in retail sales or services is preferred.

$26.00 - $31.85 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, flexible work options, and opportunities for career advancement.

Sephora is dedicated to creating a beauty community where diversity, inclusion, and belonging are celebrated. The company values a workplace where everyone's uniqueness is respected and honored, fostering an environment of collaboration and innovation.