Sephora Sales and Service Leader

Sephora, a leader in the global beauty retail industry, is renowned for its innovative approach to cosmetics and personal care. As part of the LVMH Moët Hennessy Louis Vuitton group, Sephora benefits from the prestige and resources of one of the world's largest luxury conglomerates. The brand is committed to fostering a diverse and inclusive environment, celebrating individuality and creativity.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operational tasks.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards and maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Operational compliance
5. Communication and multitasking

Minimum of 3 years in a leadership role within retail sales or services.

$23.00 - $28.25 per hour, dependent on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible work options.

Sephora prides itself on a culture of diversity, inclusion, and belonging, where every team member's uniqueness is celebrated and respected. The company is dedicated to creating a supportive and dynamic work environment that encourages growth and development.