Sephora Sales and Service Leader

Sephora, a leader in the beauty retail industry, is part of the LVMH Moët Hennessy Louis Vuitton group, a global leader in luxury. Known for its innovative approach to beauty, Sephora offers a diverse range of products and services, fostering a dynamic and inclusive environment for its employees.

1. Implement sales and service experiences that align with Sephora's standards.
2. Support and coach team members in sales, service, and operations.
3. Execute client service models and sales strategies to enhance customer engagement.
4. Ensure compliance with store standards to maintain a professional environment.
5. Support client loyalty programs and monitor key performance indicators (KPIs) for success.

1. Prior leadership experience, preferably in retail sales or services.
2. Passion for client service and teamwork.
3. Strong communication skills and ability to multitask.
4. Resilience and adaptability to changing store priorities.
5. Flexible availability during peak retail hours.
6. Consistent and reliable attendance.
7. Ability to lift and carry up to 50 pounds.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy execution
4. Compliance and standards adherence
5. Client engagement and loyalty program management

Prior leadership experience in retail sales or services is required.

$25.00 - $30.81 per hour, based on qualifications and experience.

Comprehensive healthcare and wellbeing benefits, diversity and inclusion initiatives, and flexible working options.

Sephora is committed to fostering a diverse and inclusive workplace where every individual's uniqueness is celebrated and respected. The company values teamwork, innovation, and a passion for beauty, creating a vibrant community for both employees and clients.