Sephora Sales and Service Coordinator

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Location
CharlotteNorth CarolinaUSA
Posted
May 1, 2025

About Sephora

Sephora, a leading beauty retailer, is part of the LVMH Moët Hennessy Louis Vuitton conglomerate, renowned for its luxury goods. As an employer, Sephora is committed to fostering a diverse and inclusive environment, celebrating the unique qualities of each individual. The company offers a dynamic workplace where creativity and innovation are encouraged, and employees are empowered to deliver exceptional service to clients.

Sephora in Charlotte, USA, seeks a Sales and Service Coordinator to enhance client experiences and support sales initiatives. Join a dynamic team in a leading beauty retailer.

Role & Responsibilities

  • Support all aspects of sales and service initiatives to ensure an exceptional shopping experience.
  • Coordinate paid services, events, and classes within the store.
  • Implement and support loyalty programs to enhance customer engagement.
  • Handle cash transactions, ensuring accuracy and efficiency in the checkout process.
  • Train and educate store team members on service offerings and customer experience.

Qualifications

  • Prior experience in retail sales and service, preferably in a coordinator role.
  • Passion for client service and teamwork.
  • Strong communication skills and ability to multitask.
  • Resilience and adaptability to changing store priorities.
  • Flexible availability to work during peak retail hours.
  • Consistent and reliable attendance.
  • Ability to lift and carry up to 50 pounds.

Skills

Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Proficiency in cash handling and transaction processes. Capability to train and mentor team members. Adaptability to changing priorities and environments.

Experience

Prior experience in retail sales and service, ideally in a coordinator capacity, is required.

Workplace

This position is based in Charlotte, North Carolina, USA.

Compensation

$16.50 - $23.27 per hour, dependent on qualifications and experience.

Benefits

Comprehensive healthcare and wellbeing benefits, flexible work schedule options, and opportunities for career advancement.

Culture

Sephora prides itself on a culture of diversity, inclusion, and belonging, where every employee's uniqueness is celebrated and respected. The company is dedicated to creating a supportive environment that encourages professional growth and development.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.