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Sephora Assistant Store Manager
Sephora, a subsidiary of the prestigious LVMH group, is a leading global beauty retailer known for its innovative approach and vibrant in-store experience. With a presence in 27 locations across Switzerland and nearly 2000 worldwide, Sephora employs over 27,000 individuals, including 180 in Switzerland, fostering a dynamic and inclusive work environment.
- Manage, develop, and coach the store team, including conducting employee appraisals.
- Act as a role model by embodying the Sephora Attitude and transmitting the Sephora DNA.
- Achieve monthly and annual sales targets, ensuring year-on-year sales growth.
- Ensure exceptional customer service and maintain a customer-focused team.
- Update visual merchandising and implement updates and animations.
- Analyze key sales figures and develop sales activities accordingly.
- Oversee merchandise management, including receipt, storage, write-offs, returns, and tester management.
- Ensure proper opening and closing of the store, including cash register reconciliation.
- Deputize for the Store Manager during absences.
- Minimum 3-4 years of retail experience, preferably in the beauty sector.
- Previous management and team leadership experience with an empathetic management style.
- Customer service excellence and employee development.
- Analytical and commercial working methods.
- Strong hands-on mentality and floor presence.
- Basic knowledge of SAP and Excel.
- Proficiency in English and the native language of the country.
A minimum of 3-4 years in retail, with a preference for experience in the beauty sector, and previous management and leadership experience.
A salary adapted to the market with a monthly bonus based on sales targets.
A young and dynamic work environment, in-house training, a contribution to travel expenses, and a permanent contract.
Sephora cultivates a culture of curiosity, innovation, and non-conformism, encouraging employees to experiment and learn in a fun and vibrant environment. The company values passion, attention to detail, and a bold attitude that sets it apart in the industry.
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