Rimowa Store Manager

Rimowa, a distinguished brand within the Fashion & Leather Goods sector, operates under the prestigious umbrella of LVMH, a global leader in luxury goods. Renowned for its innovative designs and superior craftsmanship, Rimowa offers a dynamic work environment that fosters creativity and excellence.

1. Oversee all store operations within a department store in Tokyo, ensuring alignment with company strategies.
2. Set and manage store goals, providing regular feedback and coaching to team members.
3. Conduct interviews and manage onboarding for new hires.
4. Serve as a brand ambassador, delivering exemplary customer service and managing customer relationships.
5. Handle repair requests and manage customer data effectively.
6. Oversee sales and budget management, including KPI tracking.
7. Ensure smooth daily operations, including opening and closing procedures, deliveries, and repairs.
8. Maintain strong relationships with department store partners.

1. Minimum of 5 years of experience in luxury retail or store management.
2. Basic proficiency in PC skills.

1. Strong leadership and team management skills.
2. Excellent customer service and relationship-building abilities.
3. Proficiency in sales and budget management.
4. Effective communication and interpersonal skills.

Candidates must possess a minimum of 5 years of experience in luxury retail or store management.

The role offers opportunities for career advancement within the luxury retail sector, fostering professional growth and development.

Rimowa prides itself on a culture of innovation, excellence, and professional growth. As part of the LVMH group, the brand offers a collaborative and dynamic work environment where employees are encouraged to pursue excellence and creativity.