Rimowa Client Advisor

RIMOWA, a distinguished brand within the Fashion & Leather Goods sector, is renowned for its premium luggage and travel accessories. As part of a prestigious conglomerate, RIMOWA embodies luxury and innovation, offering employees a dynamic environment to excel in the luxury fashion industry.

1. Achieve personal sales targets through exceptional client relations and product expertise.
2. Educate clients on the brand's history and current product offerings.
3. Maintain an active client book to foster and develop new and existing client relationships.
4. Collaborate with team members to meet store sales objectives.
5. Deliver outstanding customer service by presenting oneself professionally and following up on client purchases, repairs, and inquiries.
6. Enhance customer experience by continuously expanding knowledge of company history, new products, and competitors.
7. Operate the store's POS system efficiently, including opening and closing the register and processing payments and returns.
8. Conduct inventory counts and adhere to loss prevention policies.
9. Maintain store merchandising standards and ensure store readiness through housekeeping duties.

1. High school diploma or equivalent.
2. Minimum of 3 years of luxury sales experience, ideally with an established client book.
3. Professional presentation and excellent communication skills, both verbal and written.
4. Strong problem-solving abilities and a positive, team-oriented attitude.
5. Knowledge of fashion and design trends, with a passion for travel.

1. Exceptional client relations and sales skills.
2. Proficiency in operating POS systems.
3. Strong communication and presentation skills.
4. Ability to manage inventory and adhere to loss prevention policies.
5. Team collaboration and support skills.

A minimum of 3 years in luxury sales, with experience in developing and prospecting client relationships.

High school diploma or equivalent.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for career advancement within the luxury fashion industry.

RIMOWA fosters a culture of excellence, innovation, and collaboration. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of luxury and craftsmanship. The workplace environment is dynamic, supportive, and focused on delivering unparalleled customer experiences.