Richemont Sales Associate

Richemont, a distinguished leader in the luxury goods sector, is renowned for its prestigious Maisons that exemplify excellence in jewelry, watches, and fashion. As part of a global conglomerate, Richemont offers a dynamic environment where innovation and tradition harmoniously coexist, providing employees with unparalleled opportunities for professional growth and development.

1. Develop strong sales turnover in alignment with the Boutique's strategic objectives.
2. Meet turnover targets as set by the Boutique Manager and adhere to discount policies.
3. Achieve key performance indicators as defined by the Boutique Manager.
4. Deliver exceptional customer service, respecting the Maison’s standards across all client interactions.
5. Build and maintain long-term relationships with clients, ensuring effective client management and follow-up.
6. Manage customer service cases in accordance with the Maison’s standards, ensuring timely follow-up and communication with the Boutique Manager.
7. Participate in inventory management, ensuring proper handling, pricing, and stock levels of products and accessories.
8. Adhere to brand guidelines regarding grooming, CRM, VM, and media.
9. Actively participate in Boutique meetings, providing feedback and proposing new ideas.
10. Engage in training and stay informed about the brand, products, and industry trends.

1. Minimum of 2-3 years' experience in retail sales, preferably within a luxury environment.

1. Strong passion for luxury products and the Maison.
2. Excellent communication and interpersonal skills.
3. Proficiency in English and at least one additional local language, such as Mandarin.
4. Ability to perform well under pressure and multitask effectively.
5. Pleasant disposition and strong team player.

At least 2-3 years of experience in retail sales, with a preference for luxury sector experience.

Base salary of $60,000-70,000, plus superannuation, commission, and bonus.

Employees benefit from a supportive environment that values diversity, freedom, and solidarity, fostering personal and professional growth.

Richemont prides itself on a culture that celebrates diversity in arts, cultures, and human skills. The company values empathy, curiosity, courage, humility, and integrity, creating a workplace that cares for the world and its people.