Pomellato Sales Associate

Pomellato, a distinguished name in the luxury jewelry sector, is renowned for its artisanal craftsmanship and innovative designs. As part of the esteemed Kering Group, Pomellato benefits from the conglomerate's vast resources and commitment to sustainability and creativity, offering employees a dynamic environment to thrive in.

1. Represent the brand to clients, ensuring a premium customer experience.
2. Guide clients through the buying journey from collection discovery to product selection and after-sales service.
3. Support store management in achieving sales targets and enhancing customer satisfaction.
4. Present collections using brand standards and provide expert advice on styles, product characteristics, and trends.
5. Manage returns and exchanges efficiently while maintaining brand integrity.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer service excellence.
3. Fluency in Mandarin and English is essential.

1. Exceptional communication and interpersonal skills.
2. Ability to work collaboratively in a team-oriented environment.
3. Strong sales acumen and customer service orientation.

A minimum of 2 years of experience in luxury retail or a similar customer-facing role is required.

A high school diploma or equivalent is required; further education in fashion or business is advantageous.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Kering Group.

Pomellato fosters a culture of creativity, inclusivity, and excellence. As part of the Kering Group, employees are encouraged to innovate and contribute to the brand's legacy of luxury and craftsmanship.