Patek PhilippeSales Advisor
Genève, Switzerland
Posted on Wednesday, November 13, 2024.
Employer Overview
Patek Philippe S.A. Genève is a prestigious Swiss luxury watch manufacturer known for its exceptional craftsmanship and timeless designs. The company is dedicated to upholding its rich heritage and values, providing unparalleled service and products to its discerning clientele.
Responsibilities
- Welcome, inform, and advise clients to meet their needs and foster customer loyalty.
- Identify client expectations and tactfully redirect them to other available references.
- Accompany clients throughout their visit in the Salons.
- Ensure client well-being and provide a welcoming experience.
- Provide precise technical and historical explanations on major complications.
- Recommend the most appropriate timepieces or jewelry items.
- Maintain privileged relationships with certain clients and share historical knowledge of products.
- Meet company expectations by delivering excellent customer service.
- Stay informed about competitor products and general watchmaking activities.
- Maintain a professional image of oneself and the Salons.
- Demonstrate that Patek Philippe's interest extends beyond immediate sales to perfect client satisfaction.
- Organize, prepare, and execute all tasks related to the sale of watches and jewelry.
- Promote information and idea sharing on marketing and products with management and colleagues.
- Ensure sales follow-up, document preparation (invoices, certificates of origin, etc.), and cash handling.
Qualifications
- CFC in Commerce or equivalent.
- Confirmed experience in advising and selling prestigious watch products.
Skills
- Excellent watchmaking culture.
- Strong sense of hospitality and service.
- Mastery of sales techniques.
- Very good general culture.
- Excellent knowledge of PPSA history and products.
- Fluency in commercial and technical French and English (oral and written); additional languages are an asset.
- Excellent interpersonal skills, presentation, and charisma.
- Team spirit, dynamic, discreet, and stress-resistant.
Experience Requirements
Confirmed experience in advising and selling prestigious watch products.
Education Requirements
CFC in Commerce or equivalent.
Culture
Located in Geneva, Switzerland, Patek Philippe fosters a culture of excellence, discretion, and teamwork, emphasizing a deep respect for tradition and innovation in the luxury watchmaking industry.

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- NOV 13Genève, Switzerland
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