Christian Dior Retail Operations Coordinator

Parfums Christian Dior, a distinguished entity within the LVMH conglomerate, epitomizes a harmonious blend of heritage and innovation. As a leading name in the luxury perfumes and cosmetics sector, the brand is committed to fostering an inclusive and dynamic work environment that celebrates diversity and individuality.

1. Produce daily, weekly, and monthly communications for Dior Ambassadors and Field Team.
2. Collaborate with Commercial, Marketing, and Merchandising teams to ensure effective communication through various channels.
3. Prepare retail sales and client KPI reports for management and Retail Field Team.
4. Support digital tools back office administration.
5. Address store queries related to Retail Systems through appropriate channels.
6. Ensure timely clearance of purchase orders and invoices via SAP.
7. Accurately track all retail cost POs in line with the Retail budget.
8. Assist with store agency bookings and invoicing.
9. Prepare and execute Dior Ambassadors store-based incentives.
10. Ensure retail excellence in operational processes, including digital tools.
11. Coordinate Dior Ambassadors Events related to the Retail Department.
12. Manage in-store stationery and stock to ensure adequate coverage.
13. Coordinate and assist with booking retail excursions including hotel, flight, and activities.
14. Prepare for retail and external meetings.
15. Support Head of Retail and Retail Ops Manager in creating presentations.
16. Manage Retail Operations stock, ensuring coverage for send-outs.

1. Graduate with strong analytical skills.
2. Experience in sales and/or marketing within the luxury environment is advantageous.

1. Fluent in English.
2. Proficient in Microsoft Office: Excel, Word, and PowerPoint.
3. Familiarity with SAP is preferable.
4. Strong analytical skills.
5. Commercial awareness.
6. Highly numerate.
7. IT skills.
8. Solid interpersonal skills.
9. Organized and self-motivated.
10. Team player with a proactive attitude.

Minimum 3 years of experience in a relevant field.

Bachelor's degree required.

Parfums Christian Dior offers a fulfilling work environment that values diversity and individuality, promoting career growth within the luxury sector.

The company culture at Parfums Christian Dior is rooted in a commitment to excellence and innovation, while fostering a diverse and inclusive workplace that respects and values each employee's individuality.