Christian Dior Beauty Therapist – Skincare

Parfums Christian Dior, a prestigious brand under the LVMH conglomerate, is renowned for its innovative approach to luxury skincare and cosmetics. As an employer, Dior offers an environment that fosters creativity, excellence, and a commitment to delivering unparalleled luxury experiences. Employees are part of a legacy that combines tradition with cutting-edge innovation in the beauty industry.

1. Conduct Dior Private Skin Treatments, including facial treatments, bespoke micropeeling, and treatments for men.
2. Provide personalized skincare diagnosis and consultation to customers, including booking skincare treatment services.
3. Educate customers on Dior products, focusing on skincare application techniques and routines, and the Dior brand.
4. Achieve retail sales targets and facial targets monthly.
5. Support the team with planning and executing key events and PR activities when requested.
6. Ensure the 'Welcome to Dior' approach is embedded in every client interaction.
7. Manage client bookings and build client profiles tailored to treatments offered.
8. Attend regular bespoke training sessions and promote product and service knowledge.
9. Sell Dior products and skincare treatments, providing a high standard of service throughout the sales process using Dior professional selling techniques.
10. Cross-sell makeup and fragrance, adopting a global approach.
11. Coach Beauty Consultants on skincare diagnosis, consultation, gestures, and application tips.
12. Update the iPOS tool with client data, including all sales and client profiles.
13. Develop and utilize a customer database on iPOS to build clientele through phone calls, product launch events, and appointments.
14. Ensure cabins meet hygiene and quality standards at all times.
15. Monitor stock levels and report issues to the Boutique or Counter Manager to ensure sufficient stock, particularly of skincare products.
16. Conduct all assigned operational and administrative tasks.
17. Adhere to Dior grooming guidelines and cabin and store standards.
18. Respect corporate and counter rules and report to trade store management team and operational staff.
19. Represent the brand values towards clients and demonstrate a Dior attitude at all times.

1. Possess formal skincare treatment professional certificate, NVQ, or Diploma.

1. Strong client-centric mindset and team player.
2. Proactive and positive mindset.
3. Outgoing, courteous, and genuine demeanor.
4. Self-confidence and ease in approaching customers.
5. Eager to satisfy customers and build trustful relationships.
6. Comfortable working in a retail environment.
7. Adaptable to novelty and change, eager to learn.
8. Attention to detail, good organizational skills, priority setting, and personal accountability.
9. Result-oriented, always striving to achieve more.
10. Creative and open to trends.
11. Passionate about beauty and skincare.
12. Selling skills and customer-service skills.
13. Confirmed aptitude in skincare application on face and body, especially high-level skincare treatments and use of skincare tools.
14. Completed training on skincare knowledge, face and body applications.
15. Excellent product knowledge on cosmetics, particularly skincare and skincare treatment.
16. Excellent knowledge of face and body anatomy, muscles, skin, and their functions.
17. Good communication and interpersonal skills.
18. Fluent in English.
19. Able and willing to coach and develop people in skincare diagnosis and consultation.

Preferably with skincare luxury business experience. Previous professional treatment experience and understanding of skin analysis. Experience in a spa environment is desirable. Experience in a luxury retail environment is beneficial but not essential.

Possess formal skincare treatment professional certificate, NVQ, or Diploma.

Employees enjoy a dynamic work environment with opportunities for professional growth and development, along with access to exclusive Dior training programs.

Dior fosters a culture of excellence, creativity, and innovation, where employees are encouraged to embody the brand's values and contribute to its legacy of luxury and sophistication. The workplace is collaborative, supportive, and dedicated to personal and professional growth.