Montblanc Stock and Administration Coordinator

Montblanc, a prestigious name in the luxury goods sector, is a part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. Montblanc is celebrated for its exquisite craftsmanship and innovative designs, offering a wide range of products including writing instruments, watches, leather goods, and accessories. As an employer, Montblanc is committed to fostering a diverse and inclusive workplace that values creativity and collaboration.

1. Ensure accurate and timely completion of stock deliveries and replenishment, managing stock availability.
2. Maintain permanent accuracy of stock in the boutique, leading cycle counts and stock takes.
3. Organize back-of-house and on-the-floor stocks, ensuring impeccable conditions at all times.
4. Manage stock transfers between boutiques and for commercial activities such as consignments and photo shoots.
5. Organize stock returns, including faulty goods and outlet-approved pieces.
6. Report stock discrepancies and provide explanations for stock losses.
7. Collaborate with the Boutique Manager to ensure optimal stock levels to support commercial objectives.
8. Manage all after-sales stock movements, ensuring accuracy and proper record maintenance.
9. Assist Boutique Management with key holding and accurate management of till operations.
10. Maintain IT systems and reporting, supporting the sales team as needed.
11. Coordinate boutique communication through email management in conjunction with the management team.
12. Oversee secure opening and closing of the boutique.
13. Follow up and manage all shipping documents, supporting the manager in formalizing and updating operating procedures.
14. Provide administrative support for booking couriers, deliveries, and transfers.
15. Support operations regarding supplies orders, ensuring compliance with internal processes.
16. Support boutique sales through shop floor and remote selling, ensuring impeccable customer service.
17. Promote the brand's CRM strategy and execute planned boutique activities.

1. Solid experience in retail, ideally in a stock administrator role.

1. Ability to work proactively and independently.
2. Excellent written and verbal communication skills.
3. Analytical thinking with attention to detail.
4. Proficiency in computer skills including Word, Excel, and PowerPoint.

Solid experience in retail, ideally in a stock administrator role.

Montblanc offers a collaborative and inclusive work environment, valuing diversity and creativity. Employees have the opportunity to work with a prestigious brand and gain exposure to key decision-makers within the Richemont Group.

Montblanc, as part of the Richemont Group, values diversity, creativity, and collaboration. The company fosters a culture of empathy, curiosity, courage, humility, and integrity, with a strong commitment to social responsibility and environmental sustainability.