Montblanc Sales Consultant

Montblanc, a prestigious manufacturer of exclusive luxury products, is renowned for its exquisite watches, jewellery, writing instruments, and leather goods, all embodying the highest standards of culture, quality, design, tradition, and craftsmanship. As part of RLG Africa, Montblanc is associated with some of the most illustrious names in the luxury sector, including Cartier, Piaget, Vacheron Constantin, Jaeger-LeCoultre, IWC, and Panerai.

1. Greet and advise customers on product selections.
2. Provide exemplary customer service and handle after-sales services.
3. Process returns, exchanges, and manage customer complaints.
4. Handle cash and card payments, ensuring accuracy.
5. Build and maintain a customer database and foster loyalty.
6. Achieve personal sales and KPI targets.
7. Adhere to company policies to maintain service and standards.
8. Support in-store events and lead by example.
9. Prepare merchandise for sale and assist in display setup.
10. Manage stock control and maintain store cleanliness.
11. Attach price tags and ensure security within the store.
12. Gift wrap and requisition special orders for clients.

1. Previous successful experience within the luxury environment.
2. Proven track record in sales.
3. Ambitious personality with strong negotiation skills.

1. Excellent communication and interpersonal skills.
2. Bilingual proficiency with excellent verbal and written English.
3. Strong analytical and decision-making skills.
4. Ability to work well under pressure and in group problem-solving situations.
5. Understanding of business sales strategy and profitability orientation.

Candidates must have previous successful experience within the luxury environment, demonstrating a proven track record in sales.

Public Speaking course/s preferred.

The position offers the opportunity to work within a prestigious luxury brand, with potential for professional growth and development.

Montblanc fosters a culture of excellence, where tradition meets innovation. The company values interpersonal effectiveness, adaptability, and a commitment to delivering a luxury experience. Employees are encouraged to support organizational goals and values, contributing to a collaborative and dynamic work environment.