Montblanc Sales Associate

Montblanc, a distinguished name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. Montblanc North America is committed to fostering a diverse and inclusive workforce, believing that such an environment fuels creativity and excellence. The company strives to reflect the diversity of its clientele and communities in its workforce.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge across various collections.
5. Provide exemplary customer service.
6. Develop skills in simple pen repair and after-sales service techniques.
7. Maintain the aesthetic quality of the store.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention procedures.
11. Handle product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. High school diploma or equivalent; college degree preferred.
5. Fluency in English and Spanish.
6. Open availability, including nights, weekends, and holidays.

1. Excellent interpersonal and communication skills.
2. Proficiency in computer skills.
3. Strong attention to detail and multitasking ability.

Prior experience in retail sales, particularly in luxury goods, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $21-$24/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up program, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days off.

Montblanc North America values diversity and inclusion, fostering an environment where creativity and knowledge thrive. The company is dedicated to creating a workforce that mirrors the diversity of its clients and communities, ensuring a dynamic and supportive workplace.