Trilingual Brand Ambassador

Epernay • France

Tuesday, February 11, 2025

Moët & Chandon, a distinguished name in the world of luxury champagnes, is part of the prestigious LVMH group, known for its commitment to excellence and innovation. As a leading employer in the luxury sector, Moët & Chandon offers a dynamic and enriching environment for professionals passionate about delivering exceptional experiences.

1. Welcome and guide visitors through the champagne house, ensuring a memorable experience.
2. Conduct informative tours of the cellars and lead champagne tastings.
3. Collaborate with the sales team to assist visitors in their purchasing decisions.
4. Convey the brand's values, heritage, and ambitions to visitors.
5. Maintain a high standard of customer service and foster long-term client relationships.
6. Stay informed about industry trends and updates.
7. Occasionally serve as a brand ambassador in the boutique or during paid tastings.

1. Fluency in French, English, and a third language (German, Portuguese, Italian, or Dutch).
2. Minimum of 3 years of relevant experience.

1. Exceptional customer service skills.
2. Strong communication and presentation abilities.
3. Adaptability in a dynamic environment.
4. Proficiency in digital tools and communication platforms.

A minimum of 3 years in a similar role within the luxury or hospitality industry.

The position offers a comprehensive benefits package, including opportunities for professional development within a globally recognized luxury brand.

Moët & Chandon prides itself on a culture of excellence, innovation, and a deep respect for tradition. The work environment is collaborative and dynamic, encouraging employees to contribute to the brand's legacy while fostering personal growth.