Marc Jacobs Store Supervisor

Marc Jacobs International, renowned for its innovative and trendsetting designs, operates under the esteemed LVMH conglomerate, a global leader in luxury goods. The brand is celebrated for its unique blend of high fashion and street style, offering an inspiring environment for professionals passionate about fashion.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs among customers and the store team.
2. Lead by example, embodying the brand's image and adhering to dress codes and appearance guidelines.
3. Support and coach Sales Ambassadors to enhance their performance.
4. Ensure visual merchandising aligns with brand guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Build and maintain relationships with clients to maximize profitability and productivity.
7. Educate clients about the brand and introduce complementary products to drive sales.
8. Process sales confidently and professionally, gathering CRM details to expand the client book.
9. Stay informed on fashion trends and product lines to drive product knowledge.
10. Ensure adherence to company policies and procedures and support stock management.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Fluency in English and French; additional languages are advantageous.

1. Strong leadership and team management skills.
2. Excellent customer service and relationship-building abilities.
3. In-depth product knowledge and passion for fashion.
4. Commitment to achieving sales targets while focusing on client needs.
5. Exceptional personal presentation as a brand ambassador.
6. Understanding of retail KPIs.

A minimum of 3 years of experience in sales within a luxury, high fashion environment is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious image. The workplace is vibrant and fast-paced, reflecting the dynamic nature of the fashion industry.