Marc Jacobs Sales Ambassador

Marc Jacobs, a distinguished name in the luxury fashion industry, was founded in 1984 by its namesake and business partner Robert Duffy. The brand has evolved into a global icon, renowned for its innovative designs and commitment to quality. As part of the Fashion & Leather Goods group, Marc Jacobs offers a dynamic and inspiring work environment, fostering creativity and excellence.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the brand's image and values.
2. Lead by example, demonstrating role model behavior and adhering to dress codes and appearance guidelines.
3. Implement visual merchandising guidelines to enhance the brand image in-store.
4. Elevate customer service standards to ensure an exceptional client journey.
5. Welcome clients warmly, ensuring their comfort and educating them about the brand.
6. Build and maintain strong client relationships.
7. Introduce complementary products and share product knowledge to drive sales and achieve targets.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay informed about fashion trends and product lines through research.
11. Adhere to company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding targets while focusing on client needs and experience.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluency in English; additional languages are advantageous.

Minimum of 3 years in a similar role within the luxury fashion sector.

Employees enjoy a vibrant work environment with opportunities for career growth within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to the brand's legacy of high fashion and luxury. The workplace is dynamic and supportive, promoting both personal and professional development.