Louis Vuitton Store Manager

Louis Vuitton, a prestigious name within the Fashion & Leather Goods sector, is part of the esteemed LVMH conglomerate, renowned for its unparalleled luxury and craftsmanship. As an employer, Louis Vuitton offers a dynamic environment where innovation meets tradition, fostering a culture of excellence and creativity.

1. Develop managers to ensure their teams deliver the Louis Vuitton Promise to every client, through demonstrating and modeling the four Louis Vuitton Attitudes.
2. Support managers with consistent coaching, identify development and training needs, and partner with the In-store Trainer to tailor individual action plans.
3. Hire, evaluate, train, position, and discipline staff in alignment with company policies to reflect business strategy and meet sales goals.
4. Demonstrate sales leadership by actively participating on the selling floor.
5. Continuously motivate sales staff to meet assigned sales and productivity goals.
6. Implement events and develop in-store incentives to grow the customer base, with emphasis on building the local market.
7. Provide accurate forecasts for monthly sales targets.
8. Set achievable yet challenging team and individual targets for the store; assess, monitor, and manage performance to ensure these goals are achieved.
9. Uphold excellent quality and efficient, friendly customer service; monitor staff performance to maintain high standards.
10. Aim to exceed customer expectations of Louis Vuitton services and products, ensuring high customer satisfaction.
11. Establish and implement action plans with the Retail Manager to develop sales for each product category and clientele.
12. Remain aware of the local trading environment and its impact on sales, including competitors' activities.
13. Act as a brand ambassador to strengthen relationships with VIP clientele.
14. Translate strategic and business goals into concrete individual actions and objectives.

1. Minimum of 8 years of experience with at least 4 years in management roles
2. Strong knowledge of the fashion and luxury retail industry
3. Excellent presentation skills
4. Capable of analyzing, organizing, and planning
5. Entrepreneurial spirit
6. Presentable, creative, diplomatic, and detail-oriented
7. Excellent proficiency in English, Cantonese, and Mandarin
8. Strong computer literacy

1. Leadership and team development
2. Sales and customer service excellence
3. Strategic planning and execution
4. Effective communication and presentation
5. Multilingual proficiency
6. Analytical and organizational skills
7. Brand ambassadorship

Minimum of 8 years of experience in the fashion and luxury retail industry, with at least 4 years in a management capacity.

Competitive benefits package including opportunities for professional growth within the LVMH group.

Louis Vuitton fosters a culture of innovation, creativity, and excellence, where employees are encouraged to develop their skills and contribute to the brand's legacy of luxury and quality. The workplace environment is dynamic and collaborative, promoting both personal and professional growth.