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Louis Vuitton Retail Learning Manager
Louis Vuitton, a prestigious brand within the LVMH conglomerate, is renowned for its unparalleled craftsmanship and innovative designs in the luxury fashion industry. As an employer, Louis Vuitton offers a dynamic environment that fosters creativity, excellence, and professional growth, supported by the vast resources and global reach of LVMH.
- Spearhead and manage onboarding programs for new retail employees in South Asia, ensuring a seamless integration of company values, product knowledge, and client service standards.
- Collaborate with central learning and merchandising teams to design and deliver regional product training, enhancing retail teams' capabilities in selling and supporting key product categories.
- Lead the implementation of new key product learning projects, with a focus on the Leather Goods category, ensuring alignment with brand strategy and product details.
- Oversee the South Asia styling program, partnering with the central Head of Styling to support global styling initiatives and maintain consistent styling excellence.
- Build and animate a dynamic community of product experts and stylists across South Asia, fostering ongoing engagement, knowledge sharing, and professional development.
- Serve as the primary learning manager for the South Asia region, providing hands-on support to local teams and collaborating with Field Coaching Teams in the Philippines, India, and Indonesia.
- Champion the roll-out and continuous development of the Experts & Senior Client Advisors Academy across the region, guiding local teams in executing key training initiatives.
- Partner with internal stakeholders at regional and local levels to develop and refine learning plans, ensuring alignment with business objectives and market needs.
- Prior experience in retail learning, training, or development within a multinational retail or luxury fashion environment.
- Proven track record of managing multiple projects simultaneously, delivering results on time and within budget.
- Excellent verbal and written communication skills, with the ability to collaborate effectively with regional and local teams.
- Strong background in product knowledge and translating it into effective learning programs for retail teams.
- Ability to tailor training content to meet the specific needs of different South Asian markets, with strong cultural awareness.
- Experience in creating, nurturing, and managing professional communities, especially experts or stylists.
- Strong critical thinking skills to identify learning needs, assess training effectiveness, and implement solutions.
Minimum 5 years of experience in retail learning, training, or development, ideally in a multinational retail or luxury fashion environment.
The position offers opportunities for professional development and career advancement within a leading global luxury brand.
The workplace culture at Louis Vuitton is characterized by a commitment to excellence, innovation, and collaboration. Employees are encouraged to express their creativity and contribute to the brand's legacy of luxury and craftsmanship.
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