Louis Vuitton Fraud Analyst

Louis Vuitton, a distinguished name in the luxury fashion industry, is part of the LVMH Group, a global leader in high-quality products. As an employer, Louis Vuitton values the individuality of its employees and fosters an environment where everyone can thrive. The company is committed to promoting professional equality and building an inclusive workforce, offering meaningful career development opportunities both locally and globally.

1. Analyze transactions and client behaviors for potential fraudulent activity.
2. Execute web and client service phone orders via the Fraud Digital Management program.
3. Provide expertise and comprehensive advice on identifying risk or fraud trends.
4. Serve as a point of contact for critical issues and support the team with urgent inquiries.
5. Proactively partner with the Fraud Team Lead and Manager to provide feedback and solutions.
6. Conduct analyses on Risk Management, Account Takeover, Fraud Rings, and Identity Theft.
7. Monitor fraud across the network.

1. 1-2 years of prior experience in fraud analysis.
2. Experience in a client-centric call center environment is advantageous.

1. Proficiency in Microsoft Office Suite, particularly Excel and Power BI.
2. Knowledge of fraud screening and payment processing solutions.
3. Excellent verbal and written communication skills.
4. Strong listening and problem-solving abilities.
5. Motivated to continuously improve performance.
6. Ability to work well in a fast-paced, team setting.
7. Excellent soft skills.

Minimum of 1-2 years in fraud analysis, preferably within a client-centric call center environment.

The role offers a generous benefits package, unparalleled career development opportunities, and industry-leading training providing in-depth insight into the luxury and retail environment.

Louis Vuitton is dedicated to respecting the uniqueness of each employee, fostering an inclusive culture, and supporting professional equality. The company is passionate about meaningful strategies that promote an inclusive workforce.