Loro Piana Store Manager

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its superior quality textiles, ready-to-wear collections, accessories, and bespoke garments. As a prominent member of the LVMH group, Loro Piana is committed to maintaining the highest standards of craftsmanship and excellence, positioning itself as a leader in the luxury fashion industry.

1. Oversee the selling environment, ensuring adherence to selling floor assignments and delivering impeccable customer service.
2. Enhance the sales performance of staff through product knowledge education, coaching on selling and clientele skills, and regular review of individual transaction statistics.
3. Support Sales Professionals in achieving their individual goals by monitoring the suggestive selling process and providing timely feedback and direction.
4. Ensure consistent and effective enforcement of all policies, procedures, and operational directives by all personnel.
5. Develop and implement a plan to ensure compliance with thank you note guidelines, telephone and email outreach goals, and supervise communication content.
6. Lead by example to maintain a respectful selling environment at all times.

1. Minimum of 5 years of selling and management experience in a luxury retail environment.
2. College degree preferred.

1. Professional sales development skills
2. Exceptional interpersonal skills
3. Strong leadership qualities
4. Effective communication skills with all levels within the organization and customer base

A minimum of 5 years in luxury management is required, demonstrating a proven track record in a similar retail environment.

College degree preferred.

Loro Piana offers a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion where diverse identities and perspectives are valued and can thrive.