Loro Piana Operations Supervisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a part of the prestigious LVMH group, Loro Piana is committed to maintaining the highest standards of craftsmanship and excellence, solidifying its position as a leader in the luxury industry.

1. Manage a team of back-of-house staff involved in operational duties and merchandise logistics, providing coaching and feedback for professional development.
2. Collaborate with team members and leaders to ensure inventory needs and replenishments align with sales potential.
3. Optimize inventory management and streamline operational processes, overseeing accurate processing of shipments and transfers.
4. Supervise the movement of merchandise from back-of-house to the sales floor, maintaining appropriate inventory levels.
5. Conduct cycle counts as per corporate calendar to verify product quantities and report discrepancies promptly, performing regular audits to verify product conditions.
6. Identify opportunities for improvement in back-of-house functions to enhance operational efficiency.
7. Collaborate with the Store Manager to facilitate performance management by providing constructive feedback and guidance to team members.
8. Enforce company policies and safety procedures, maintaining a safe and organized workspace.
9. Maintain clean, neat, and organized stock rooms with proper labeling to facilitate sales.
10. Manage reservations and consignments, resolving issues according to company guidelines.

1. Minimum 3 years of operational management experience, preferably in a luxury retail environment.

1. Proficient in Microsoft Office, SAP, and other digital tools.
2. Excellent leadership, teamwork, and problem-solving skills.
3. Strong knowledge of operations and inventory control.
4. Ability to lift and move objects up to 40 pounds.

Minimum of 3 years in operational management, ideally within the luxury retail sector.

Loro Piana offers a comprehensive range of benefits, including healthcare, fertility support, adoption and surrogacy assistance, tuition reimbursement, and mental health support.

Loro Piana fosters a supportive and rewarding work environment that values employee well-being and growth. The company is committed to creating a culture of inclusion, ensuring diverse identities and perspectives are valued and can thrive.