Loro Piana Client Advisor

Loro Piana, a distinguished Italian luxury Maison established in 1924, is renowned for its exquisite textiles, ready-to-wear collections, accessories, and bespoke garments. As a prestigious member of the LVMH group, Loro Piana is committed to exceptional craftsmanship and the use of the world's finest raw materials, solidifying its position as a leader in the luxury industry.

1. Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards.
2. Develop and incorporate comprehensive product knowledge to facilitate the sales process.
3. Collaborate with fellow team members to ensure a seamless shopping experience for clients and contribute to the overall success of the store.
4. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support.
5. Collect and update client information to enhance future interactions and tailor services to individual preferences.
6. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth.
7. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines.
8. Collaborate with store leadership to execute action plans aimed at enhancing sales performance.
9. Identify key opportunities for optimizing sales growth and operational efficiencies.

1. Minimum 3 years of sales experience, preferably in a luxury retail environment.

1. Proficiency in Microsoft Office, SAP, and other digital tools.
2. Excellent customer service, teamwork, and problem-solving skills.
3. General knowledge of sales, operations, and inventory management.
4. Physical ability to lift and move up to 40 pounds.

A minimum of 3 years of sales experience, with a preference for those with a background in luxury retail environments.

Loro Piana offers a comprehensive benefits package including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and access to Headspace mental health support. Employees also enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.

Loro Piana is dedicated to fostering a culture of inclusion and belonging, ensuring that diverse identities and perspectives are valued and can thrive. The company continuously assesses its employee and candidate populations to promote an all-encompassing and equitable environment.