Loewe Store Manager

LOEWE, established in Spain in 1846, stands as a distinguished entity within the luxury fashion industry, renowned for its dedication to craftsmanship and cultural heritage. As a member of the LVMH conglomerate, LOEWE benefits from a robust global presence and a commitment to artisanal excellence. Under the creative leadership of Jack McCollough and Lazaro Hernandez, the brand continues to innovate, blending traditional techniques with contemporary design, and is celebrated for its expertise in leather goods.

1. Develop and mentor the store team through regular coaching and feedback, identifying strengths and areas for growth.
2. Recruit and nurture talent, ensuring effective succession planning.
3. Inspire and motivate the team to drive business success and foster a positive work environment.
4. Organize team schedules and shop floor coverage to meet dynamic business needs.
5. Facilitate the onboarding process for new employees, ensuring a seamless integration into the company.
6. Lead by example in client interactions, setting a standard for exceptional service.
7. Manage customer flow to ensure all clients receive appropriate attention and service.
8. Cultivate a client-centric environment focused on exceeding expectations.
9. Enhance the client database by improving data quality and quantity.
10. Train the team in after-sales service to boost confidence and knowledge.
11. Identify opportunities to increase store sales and implement effective action plans.
12. Promote category development in collaboration with relevant departments.
13. Build and maintain a loyal client base through strategic networking and brand promotion.
14. Stay informed about market trends and competitive landscape, sharing insights with stakeholders.
15. Ensure compliance with company policies and procedures, maintaining operational excellence.
16. Manage inventory with accuracy and accountability.
17. Ensure adherence to health and safety standards, store maintenance, and grooming guidelines.

1. Proven experience in a similar retail environment, leading diverse teams to success.
2. Strong communication and interpersonal skills, with an emphasis on diversity and inclusion.
3. Empathetic leadership style with a curiosity-driven approach to understanding team dynamics.
4. Demonstrated commercial acumen and strategic thinking.
5. Agility and creativity in problem-solving and decision-making.
6. Passion for fashion, art, and culture.
7. Fluency in English and German.

1. Leadership and team management
2. Client relationship management
3. Strategic business development
4. Effective communication
5. Problem-solving and decision-making
6. Cultural awareness and sensitivity
7. Fluency in English and German

Minimum of 5 years in a similar retail management role.

Comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development.

LOEWE fosters an inclusive and empowering workplace culture, celebrating diversity and encouraging all team members to contribute their unique perspectives and talents. The brand is committed to supporting contemporary art and culture, reflecting its rich heritage and innovative spirit.