Loewe Store Manager

LOEWE, a distinguished name in the luxury fashion sector, is renowned for its rich heritage of craftsmanship and commitment to artisanal excellence. As part of the LVMH group, LOEWE upholds the values of creativity and innovation, supporting contemporary art and culture globally. The brand offers a dynamic work environment where employees can thrive and contribute to its legacy of excellence.

1. Develop and mentor the store team through regular coaching and feedback, identifying strengths and areas for development.
2. Recruit and nurture talent, ensuring effective succession planning.
3. Inspire and manage the team to drive business growth and foster a positive, empowering environment.
4. Organize team and shop floor coverage to meet evolving business needs.
5. Support new employees, ensuring a comprehensive onboarding experience.
6. Communicate company messages with passion during briefings and meetings.
7. Lead by example in client interactions, coaching the team in real-time selling techniques.
8. Manage customer flow to ensure optimal service levels.
9. Cultivate a client-centric mindset focused on exceeding expectations.
10. Enhance client database by improving data quality and quantity.
11. Train the team on after-sales knowledge and confidence.
12. Identify and maximize sales opportunities to grow store revenue.
13. Develop and implement action plans aligned with company objectives.
14. Focus on category development to maximize potential.
15. Build and develop a loyal client base through networking and brand promotion.
16. Monitor market trends and share insights with stakeholders.
17. Ensure compliance with policies, standards, and procedures.
18. Oversee inventory management and accuracy.
19. Ensure store processes provide an exceptional client experience.
20. Adhere to health and safety standards, maintain facilities, and respect grooming guidelines.
21. Collaborate effectively between front and back of house teams.

1. Proven experience in a similar environment leading diverse teams to success.
2. Strong communication and interpersonal skills, with a focus on diversity.
3. Empathetic leadership with a curiosity to listen and understand.
4. Demonstrable commercial acumen.
5. Agility and creativity in solution development.
6. Passion for and knowledge of the product and industry.
7. Client-centric mindset with a drive to exceed expectations.
8. Team player with a collaborative spirit.
9. Deep interest in fashion, art, and culture.
10. Fluency in English; additional languages are advantageous.

1. Team leadership and development
2. Client relationship management
3. Business acumen
4. Operational excellence
5. Communication and interpersonal skills
6. Market awareness
7. Problem-solving and creativity

A minimum of 5 years in a similar role within the luxury retail sector.

Employees benefit from a vibrant work environment that encourages personal and professional growth, with opportunities to engage with a global network of professionals in the luxury fashion industry.

LOEWE fosters a culture of innovation and creativity, deeply rooted in its commitment to craftsmanship and excellence. The workplace is characterized by a dynamic and ambitious atmosphere where diversity is celebrated, and employees are encouraged to learn and grow.