Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the LVMH group, it stands as a beacon of craftsmanship and innovation. Under the creative direction of Jonathan Anderson since 2013, LOEWE has embraced a new era, intertwining its rich heritage with a modern, playful approach to fashion, emphasizing its Spanish roots and unparalleled leather expertise.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to meet store objectives.
9. Participate in visual merchandising in line with LOEWE’s standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Strong interest in Fashion, Art, and Culture.
2. Inclusive and open-minded demeanor.
3. Confident, service-oriented, adaptable, and empathetic approach.
4. Effective communication skills for building and maintaining a client portfolio.
5. Results-driven with a commercial mindset.
6. Fluent in English and French.

Minimum 5 years of experience in a similar customer-centric role.

Opportunities for career evolution within a prestigious luxury brand.

LOEWE fosters a culture of learning and passion, encouraging employees to engage with the brand's rich heritage and innovative spirit. The environment is fast-paced and ambitious, driven by a commitment to craftsmanship and cultural appreciation.