Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is renowned for its commitment to craftsmanship and culture. As part of LVMH, a global leader in luxury goods, LOEWE is guided by the creative direction of Jack McCollough and Lazaro Hernandez. The brand is celebrated for its intellectual yet playful approach to fashion, its vibrant Spanish lifestyle influences, and its unparalleled expertise in leather goods. LOEWE values diversity and inclusivity, ensuring a welcoming environment for all employees and clients.

1. Achieve individual and store sales objectives.
2. Engage with clients to provide exceptional and memorable experiences.
3. Develop and maintain long-term client relationships.
4. Communicate regularly with clients through various channels.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to meet store objectives.
9. Participate in visual merchandising according to brand standards.
10. Maintain product organization and security in both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual and team goals.
2. Experience in a customer-centric role.

1. Interest in fashion, art, and culture.
2. Inclusivity and open-mindedness.
3. Confidence and adaptability in service orientation.
4. Effective communication and client portfolio management.
5. Results-driven with a commercial mindset.
6. Fluency in English; additional languages are advantageous.

Minimum 3 years of relevant experience.

LOEWE offers a dynamic work environment with opportunities for learning and growth, fostering a culture of inclusivity and empowerment.

LOEWE is committed to fostering an inclusive and diverse workplace culture that values the uniqueness of its clients and teams. The brand encourages an environment where all individuals feel valued, included, and empowered to contribute their best, regardless of gender, ethnicity, socioeconomic background, or abilities.