Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846. As part of the LVMH Group, LOEWE is renowned for its commitment to craftsmanship, culture, and innovation. Under the creative direction of Jack McCollough and Lazaro Hernandez, the brand continues to thrive with a focus on artisanal techniques and a vibrant Spanish lifestyle. LOEWE values diversity and inclusion, ensuring a workplace where all individuals feel valued and empowered.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting relationships with clients.
4. Communicate regularly with clients via email, phone, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate with team members to achieve store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security both front and back of house.
11. Assist with inventory management and other back-of-house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven track record in achieving individual and team goals.
2. Experience in a customer-centric role within the luxury sector.
3. Strong interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.
5. Confident, adaptable, and empathetic communication style.
6. Ability to build and maintain a client portfolio.
7. Commercial mindset with a team player attitude.
8. Fluency in English; additional languages are advantageous.

1. Exceptional client service skills
2. Strong communication abilities
3. Proficiency in client relationship management
4. Knowledge of fashion and luxury goods
5. Team collaboration
6. Adaptability and problem-solving
7. Attention to detail

Minimum of 3 years in a similar customer-centric role within the luxury sector.

LOEWE offers a dynamic work environment with opportunities for professional growth and development. Employees are part of a diverse and inclusive culture that values creativity and innovation.

LOEWE fosters a culture of inclusivity and creativity, where diversity is celebrated, and every team member is encouraged to contribute their unique perspectives. The brand is committed to supporting contemporary art, craft, and culture globally, ensuring a vibrant and dynamic workplace.