Loewe Client Advisor

LOEWE, established in Spain in 1846, stands as a paragon of luxury craftsmanship, boasting over 180 years of heritage. As part of the LVMH group, LOEWE is renowned for its dedication to artisanal techniques and its commitment to contemporary art and culture. The brand offers a dynamic and ambitious working environment where passion for fashion and craftsmanship is at the forefront.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through extensive product knowledge and storytelling.
7. Expand and update client information using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE's standards.
10. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.
3. Deep interest in fashion, art, and culture.
4. Naturally inclusive and open-minded.
5. Confident, service-oriented, adaptable, and empathetic.
6. Effective communication skills with the ability to build and maintain a client portfolio.
7. Results-driven with a commercial mindset, maintaining a team player attitude.
8. Fluency in English; additional language skills are a bonus.

1. Client relationship management
2. Product knowledge and storytelling
3. Visual merchandising
4. Communication and interpersonal skills
5. Team collaboration
6. Inventory management

Minimum of 3 years in a similar customer-centric role.

Opportunity to work in a fast-paced, ambitious company with a rich legacy of craftsmanship and a commitment to contemporary art and culture.

LOEWE fosters a culture of inclusivity and creativity, valuing passion for fashion and craftsmanship. The company encourages learning and development, offering a vibrant environment where employees can thrive and contribute to the brand's legacy.