Loewe Client Advisor

LOEWE, a distinguished name in the luxury fashion industry, was established in Spain in 1846 and is renowned for its dedication to craftsmanship and culture. As part of the prestigious LVMH group, LOEWE is celebrated for its innovative approach to fashion, vibrant Spanish lifestyle, and unparalleled leather expertise. The brand values artisanal techniques and supports contemporary art, craft, and culture globally.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through knowledge and storytelling.
7. Expand and manage a client book, updating client information on company tools.
8. Collaborate effectively as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain products efficiently, ensuring cleanliness and organization both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role.

1. Strong interest in fashion, art, and culture.
2. Inclusive and open-minded nature.
3. Confident, service-oriented, adaptable, and empathetic style and approach.
4. Effective communication skills with the ability to build and maintain a client portfolio.
5. Results-driven with a commercial mindset while maintaining a team player attitude.

Minimum of 3 years in a similar role within the luxury retail sector.

LOEWE offers a dynamic work environment with opportunities for career growth within the LVMH group, fostering a culture of creativity and excellence.

LOEWE's workplace culture is deeply rooted in its commitment to craftsmanship, creativity, and cultural engagement. The brand promotes an inclusive and dynamic environment where employees are encouraged to express their individuality and contribute to the brand's legacy of excellence.