Loewe Client Advisor

LOEWE, a distinguished luxury house established in Spain in 1846, is renowned for its dedication to craftsmanship and culture. As part of the esteemed LVMH group, LOEWE is celebrated for its intellectual yet playful approach to fashion, vibrant Spanish lifestyle, and unparalleled expertise in leather goods. The brand's commitment to artisanal techniques and contemporary art is reflected in its modern interpretations of historical artistic achievements.

1. Achieve individual and store objectives.
2. Connect with clients in an engaging and emotional manner to provide an exceptional and memorable client experience.
3. Engage with all clients and develop long-lasting relationships.
4. Maintain relations with clients through regular communication via email, phone, messages, or personalized notes.
5. Master and transmit the brand's history and heritage.
6. Highlight product categories through product knowledge and storytelling.
7. Develop and grow a client book, updating client information on relevant company tools.
8. Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store.
9. Actively participate in visual merchandising in accordance with LOEWE’s visual standards.
10. Maintain products in an efficient, clean, secure, and organized manner, both front and back of house.
11. Support with inventory management and ad hoc back-of-house tasks.
12. Follow the company’s policies and procedures, including LOEWE’s standards in terms of grooming and behavior.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience within a similar customer-centric role.
3. A deep interest in fashion, art, and culture.

1. Naturally inclusive and open-minded.
2. Confident, service-oriented, adaptable, and empathetic in style and approach.
3. Effective communication skills with the ability to build and maintain a client portfolio.
4. Results-driven with a commercial mindset while maintaining a team player attitude.

Minimum 3 years of experience in a similar customer-centric role.

Benefits include opportunities for career advancement within a globally recognized luxury brand, exposure to a vibrant and culturally rich work environment, and the chance to work with a team of passionate professionals.

LOEWE fosters a culture that values creativity, inclusivity, and collaboration. The brand emphasizes the importance of craft and culture, encouraging employees to engage with the rich heritage and contemporary artistic endeavors that define LOEWE's identity.