Loewe Client Advisor

LOEWE, a distinguished luxury fashion house established in Spain in 1846, is renowned for its dedication to craftsmanship and cultural heritage. As part of the LVMH group, LOEWE stands as a beacon of innovation and creativity in the fashion industry, celebrated for its vibrant Spanish lifestyle and unparalleled leather expertise. The brand's commitment to artisanal techniques and contemporary art underscores its position as a leader in luxury fashion.

1. Achieve individual and store sales objectives.
2. Provide an exceptional and memorable client experience through emotional engagement.
3. Develop and maintain long-lasting client relationships.
4. Communicate regularly with clients via email, phone, messages, or personalized notes.
5. Master and convey the brand's history and heritage.
6. Showcase product categories through expert product knowledge and storytelling.
7. Expand and update the client book using company tools.
8. Collaborate as a team player to contribute to store objectives.
9. Participate in visual merchandising according to LOEWE’s standards.
10. Maintain product organization and security both front and back of house.
11. Support inventory management and perform ad hoc back of house tasks.
12. Adhere to company policies, including grooming and behavior standards.

1. Proven experience in achieving individual goals and contributing to team results.
2. Experience in a customer-centric role within the luxury sector.
3. Deep interest in fashion, art, and culture.
4. Inclusive and open-minded attitude.

1. Confident and service-oriented approach.
2. Adaptability and empathy in client interactions.
3. Effective communication skills for building client portfolios.
4. Results-driven with a commercial mindset.
5. Fluency in English; additional languages are advantageous.

Minimum 3 years of experience in a similar customer-centric role within the luxury sector.

Working at LOEWE offers the opportunity to learn daily and collaborate with passionate individuals in a dynamic and ambitious environment.

LOEWE fosters a culture of creativity and innovation, deeply rooted in its rich heritage of craftsmanship. The brand values inclusivity and open-mindedness, encouraging employees to engage with the vibrant Spanish lifestyle and contribute to the brand's legacy of excellence.