Guerlain Sales & Education Representative

Guerlain, a prestigious name in the luxury sector, is renowned for its 190-year legacy of innovation and excellence in fragrances, skincare, and makeup. As part of the LVMH group, Guerlain thrives on creativity and bold initiatives, fostering a culture where luxury and sustainable development coexist harmoniously. The brand is committed to preserving its unique heritage while embracing a diverse and talented workforce dedicated to beauty and excellence.

1. Manage customer-related topics and services to achieve quantitative and qualitative objectives in line with customer development plans.
2. Build and nurture long-term customer relationships to achieve sales volume and value targets.
3. Develop sales volumes and sustainable profitability within the sales area.
4. Utilize budgets and support instruments effectively to meet area targets in line with corporate guidelines.
5. Execute brand marketing activations and ensure brand visibility and merchandising guidelines are followed.
6. Negotiate and secure optimal product placements in stores.
7. Monitor and manage budgets such as A&P and T&E.
8. Implement and support customer events in collaboration with the marketing department.
9. Handle allocations, customer complaints, claims, and other supply-related topics professionally.
10. Supervise and report on KPIs and competitor activities.
11. Plan and execute customer visits with thorough preparation and documentation.
12. Maximize the use of sales force tools.
13. Recruit, manage, motivate, and coach the team of Beauty Consultants (BCs).
14. Achieve product-specific goals such as listings and distribution expansion.
15. Regularly visit points of sale, adhering to established sales department rules.
16. Supervise stock levels, merchandising, and presentation of Guerlain products at points of sale.
17. Conduct in-store training for multibrand and Guerlain Beauty Consultants, including product and sales method training.
18. Identify individual and team training needs for deeper training at points of sale.
19. Gather feedback on training and communicate it to the training, marketing, and sales departments.

1. Fluent in Hungarian and English; proficiency in French is advantageous.
2. Affinity for luxury and beauty products.
3. Entrepreneurial spirit with a creative and proactive approach.
4. Results-driven and autonomous.
5. Creative and innovative with attention to detail.
6. Perseverant and enthusiastic.
7. Proven communication and negotiation skills.
8. Strong presentation skills and customer focus.
9. Structured and methodical thinking.
10. Numerical and analytical skills, particularly in Excel.
11. Effective team player with a collaborative approach.
12. Valid Driving Licence B.

1. Fluency in Hungarian and English
2. Proficiency in French (advantageous)
3. Strong communication and negotiation skills
4. Presentation skills
5. Customer focus
6. Numerical and analytical skills
7. Excel proficiency
8. Team collaboration
9. Entrepreneurial mindset
10. Creativity and innovation

A minimum of 5 years of relevant experience is required.

The position offers a hybrid working mode, combining remote work with on-site responsibilities, providing flexibility and work-life balance.

Guerlain fosters a dynamic and inclusive workplace culture where creativity, innovation, and sustainability are at the forefront. Employees are encouraged to explore new ideas and initiatives, contributing to a legacy of luxury and excellence. The brand values diversity and is committed to the professional growth and development of its team members.